Privacy Policy

1. Commitment to Privacy

We believe that your privacy should be respected and your personal information should be handled responsibly. At Pro Green Energy, we are dedicated to safeguarding your data with the highest level of care. We will never share your personal information with unaffiliated third parties unless we have your explicit consent, or if required by law or outlined in this policy.

2. Scope of Policy

This Privacy Policy applies to all the services and products provided by Pro Green Energy, including consultations, renewable energy solutions, and other services we offer through our website. It also covers any interactions with us, both online and offline, where we collect your personal or non-personal information.

3. Information We Collect

We collect two types of information: personal and non-personal data.

Personal Information

When you interact with us, such as making inquiries, signing up for our services, or creating an account, we collect personal details, which may include:

• Your name
• Phone number
• Email address
• Postal address
• Any additional information you provide through forms or inquiries.

This information helps us serve you more efficiently, providing tailored services and updates related to renewable energy solutions.

Non-Personal Information

We also collect technical data that does not directly identify you. This data helps us understand how you use our website, which in turn allows us to improve our services. The non-personal data we collect includes:

• Device type
• Browser version
• IP address
• Pages visited
• Time spent on the site

Cookies

Cookies are small files that are placed on your device to enhance your browsing experience. They allow us to collect data on how you interact with our website, which helps us improve performance, customize content, and provide a better user experience. You can manage your cookie preferences through your browser settings. While rejecting cookies may limit certain features of our website, you will still be able to access most of its content.

4. Use of Information

We use the information we collect to:

• Enhance our services: Improve and personalize the services we offer, including consultations and renewable energy solutions.
• Stay connected with you: Send updates, newsletters, promotions, and important notifications about our services.
• Process your requests: Manage service inquiries, payments, and account-related tasks.

Third-Party Services

We may work with trusted third-party service providers for tasks like hosting, analysis, or performance enhancement. These partners are bound by contracts that prohibit them from using your data for any other purposes than those specified by us.

5. Security Measures

Your security is important to us. We implement commercially acceptable security measures to protect your personal data. However, please note that while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We are constantly working to improve our systems, but no approach can guarantee 100% security.

6. Third-Party Links

Our website may contain links to other websites, such as external partners or affiliates. While we carefully select the sites we link to, we are not responsible for their privacy practices or content. We encourage you to read the privacy policies of these external sites before providing them with any personal information.

7. Policy Updates

As our services evolve, we may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting. We recommend checking this page regularly to stay informed about how we protect your data. Continued use of our services after any updates signifies your acceptance of the changes made.